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Multi Year Accessibility Plan 2024-29

Message from the Owner

As the President & Owner of A&G The Road Cleaners, I am proud to announce the launch of our multi year accessibility plan. This initiative is more than a commitment; it's a reflection of our core values and an integral part of our mission to foster an inclusive environment for all our stakeholders, including employees and customers. 

In the past, we have taken steps to ensure our workplace and services are accessible, but we recognize that true accessibility requires ongoing effort and dedication. Our new plan outlines a comprehensive approach to enhancing accessibility across all aspects of our operations, from the physical design of our offices to the digital accessibility of our products and services.

A&G is committed to fully implementing this multi-year accessibility plan to ensure our significant process and growth in meeting our goals. We believe that accessibility is an ongoing journey, not just a destination, thus we look forward to continual growth.

Let’s work together on this journey of making the workplace inclusive that values and respects the abilities of every individual.

 

Abraham Tsherna.
President & Owner.


Introduction

A&G The Road Cleaners strives to meet the needs of its employees and customers with disabilities and is working hard to remove and prevent barriers to accessibility.

A&G The Road Cleaners is committed to fulfilling the requirements under the Accessibility for Ontarians with Disabilities Act, 2005. This accessibility plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.

Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians.

The plan is reviewed and updated at least once every 5 years.

We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies.

We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.

Past Achievements to Remove and Prevent Barriers

A&G The Road Cleaners has completed the following accessibility initiatives:

Information & Communications

A&G The Road Cleaners provides team members with disabilities individualized emergency response information where the disability is such that the information is necessary.

Training

A&G is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities. Keeping this in mind, A&G is committed to train every person as soon as practicable after being hired and provide training in respect of any changes to the policies. All training is available virtually in an easy and comprehensive manner. 

Training records specifying when training was done and how many team members look the training are kept and maintained our online record keeping system (SiteDocs). The accessibility training record can be made available in an accessible format upon request.

Recruitment and employment

A&G continues to take the necessary steps to prevent and remove any accessibility barriers identified. Recruitment and most first-round interviews are conducted virtually. Our recruitment team offers accommodation to help applicants with a disability to be successful during the interview process. Once hired, team members receive one-on-one training, if necessary, in a manner that takes into account the new hire’s requirements. Team members with disabilities who have advised Human Resources management will be provided with individualized workplace emergency response information as necessary and an individual accommodation plan, following the existing procedure. 

We have developed a Return-to-Work process for team members who require accommodation when returning from leave. The process outlines the steps we take to ensure that the team member’s return is seamless while using their individual accommodation plan. This can include ergonomically supportive furniture and devices that will support the team member in their return to full duties.

Customer Service

A&G is committed to providing services and accessible facilities to people with disabilities with the same high quality and timeliness as others. 

Any new emergency procedures, plans and public safety information made available to the public can also be made available in an accessible format and/or with appropriate communication support, upon request. All reportable emergency evacuations will continue to be reviewed by the appropriate departments for potential improvements to procedures.

Strategies and actions

A&G The Road Cleaners is resolute in its dedication to maintaining and enhancing accessibility for all individuals, aligning with the principles set forth by the AODA. This commitment extends to ongoing efforts to identify and address emerging accessibility challenges, ensuring a continually inclusive environment. 

  • Monitor and review accessibility procedures and update as required 

  • Conduct a regular review of the Multi-Year Accessibility Plan to ensure compliance 

  • Develop and deliver appropriate training content. 

  • Maintain a record of the training provided, including the dates that the training was provided and the number of individuals to whom it was provided. 

  • Ensure that training is provided on any changes to the prescribed policies on an ongoing basis.

 

For more information on this accessibility plan, please contact at HR@theroadcleaners.com

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